1. Information We Collect

We may collect the following types of information:

Personal Information

Name

Phone number

Email address

Address (for quotes, orders, and installation)

Usage Information

Website activity (pages visited, time on site)

Device and browser information

2. How We Use Your Information

We use your information to:

Provide quotes and process orders

Communicate with you about your inquiries or purchases

Schedule consultations or installations

Send updates related to your order or service

Improve our website and customer experience

3. SMS & Voice Communications (A2P Compliance Section)

By providing your phone number, you consent to receive SMS (text messages) and/or voice communications from Elite Blackout Blinds for purposes including:

Appointment scheduling and reminders

Order updates and confirmations

Customer support communications

Promotional offers (if you opt in)

Important SMS Disclosures

Message frequency may vary

Message and data rates may apply

You can opt out at any time by replying STOP

You can request help by replying HELP or contacting us directly

We do not send unsolicited messages and only contact users who have provided consent.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted

4. Information Sharing

We do NOT sell, rent, or share your personal information with third parties outside of our business.

Your information is used strictly for internal business purposes, including communication, order fulfillment, and customer support.

5. Data Security

We take reasonable steps to protect your personal information using secure systems and best practices. However, no method of transmission over the internet is 100% secure.

6. Cookies & Tracking

Our website may use cookies to:

Improve user experience

Analyze website performance

Remember preferences

You can disable cookies through your browser settings if desired.

7. Your Rights

You have the right to:

Request access to your personal data

Request corrections or updates

Request deletion of your information

Opt out of communications at any time

To make a request, contact us using the information below.

8. Third-Party Services

We may use third-party tools (such as website platforms, analytics tools, or communication providers) to operate our business. These services are used solely to support our operations and are not used to sell your data.

9. Children’s Privacy

Our services are not directed toward individuals under the age of 13, and we do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

11. Contact Information

If you have any questions about this Privacy Policy, you can contact us at:

Elite Blackout Blinds
[email protected]
(801)610-9165

Saratoga Springs, Utah